If you wanted, for some unknown reason, to hire the worst possible employee how would you proceed? I'm talking the worst, the absolute worst. The type of person with their own agenda, impossible to supervise, petty, quick to take offense, and on their best days hinting that they have a great lawyer and that they know their rights.
But how do you know that you've found a really bad employee? Much like jury consultants who ask prospective jurors about their attitudes related to our legal system, you should ask prospective employees about their work-related attitudes.
Some problematic work-related attitudes include the following: an over-developed sense of importance; a sense that they are special; and a belief that they don't have to do anything extra because they are already there. We see this in the former beauty queen who refuses to give up her tiara. It's called deservedness or a sense of entitlement.
As we continue our search for the bad employee, we look for a lack of empathy. The inability or disinclination to see things from the other person's perspective. Rhett Butler's famous comment, "Frankly my dear, I don't give a damn" is humorous in movies but not so good on the job. "Do you have this in a size five?" "Frankly, my dear . . ."
We also need some pettiness and a good memory for remembering slights. If you can't hold a grudge, you don't qualify here. "Tower, this is Aardvark 551, requesting permission to proceed to runway one eight." "Aardvark 551, do you remember what you said to me the last time you were at this airport?"
There you have it, some contextual attitudes that identify bad employees. Remember, just because Ben Franklin wanted to make the turkey the national bird doesn't mean you have to hire one! Visit www.WorkplaceAttitudes.com to learn more.